Airport Services You Should Know About From Lounges to Pet Relief

Essential Airport Services Most Travelers Overlook

Airports offer far more than check-in counters and departure gates. Modern terminals have evolved into service hubs designed to address nearly every traveler need. Here are the services worth knowing about before your next flight.

Security Fast Track and Expedited Screening

Long security lines eat into your airport time. Several options exist to speed through screening:

• TSA PreCheck ($78 for 5 years) – Keep shoes, belt, and light jacket on. Laptop stays in bag. Available at 200+ US airports.
• Global Entry ($100 for 5 years) – Includes TSA PreCheck plus expedited customs for international arrivals.
• CLEAR ($189/year) – Biometric screening bypasses the ID check line. Often partners with PreCheck for fastest possible screening.
• Premium cabin tickets – Many airlines offer priority security lanes for business and first class passengers.

Airport Lounges Beyond First Class

Lounges are no longer exclusive to premium ticket holders. Access options include:

• Day passes – Most lounges sell walk-up access for $50-75. Apps like LoungeBuddy help find availability.
• Credit card perks – Cards like Chase Sapphire Reserve, Amex Platinum, and Capital One Venture X include Priority Pass memberships.
• Priority Pass – Standalone membership grants access to 1,400+ lounges worldwide.
• Airline status – Elite frequent flyer status often includes lounge access when flying that airline.

Lounge amenities typically include complimentary food, drinks (often including alcohol), WiFi, power outlets, showers, and quiet seating. During delays, this access proves particularly valuable.

Family and Accessibility Services

Kids play areas: Airports like Chicago O’Hare (Terminal 2), Denver (Concourse B), and Minneapolis have dedicated play zones. These spaces help children burn energy before flights.

Nursing rooms: Federal law requires airports to provide private nursing spaces with seating and electrical outlets. These are typically located near family restrooms.

Wheelchair assistance: All US airports provide free wheelchair service. Request through your airline at booking or at check-in. Allow extra time for the service.

Pet relief areas: Located both before and after security at most major airports. The TSA maintains a searchable database of locations.

Business and Productivity Services

• Conference rooms – DFW, ORD, and ATL offer rentable meeting spaces for business travelers.
• Business centers – Printing, copying, and office supplies available at many terminals.
• Charging stations – Most airports now offer free charging. Some provide wireless charging pads built into seating.
• WiFi – Free at most US airports, though speeds vary significantly. Airport lounges typically offer faster, more reliable connections.

Rest and Relaxation Options

Sleep pods and micro-hotels: Airports like ATL (Minute Suites), DFW, and JFK offer private rest spaces rentable by the hour. Expect $40-50 per hour or $150-200 for overnight stays.

Spa services: XpresSpa operates in 50+ airports offering massages, manicures, and facials. Many lounges include complimentary spa amenities.

Yoga rooms: SFO, DFW, ORD, and several other airports maintain dedicated yoga and meditation spaces.

Shopping: Duty-Free and Beyond

Duty-free shopping exempts you from local taxes on purchases. Best deals typically include:

• Alcohol and tobacco (restrictions on quantities apply)
• Perfume and cosmetics
• Local specialty items

Electronics and designer goods are rarely cheaper duty-free than online retailers. Compare prices before purchasing.

Medical and Emergency Services

Most major airports maintain:

• Medical clinics – For non-emergency care, vaccinations, and prescription refills
• Pharmacies – Located in terminals at larger airports
• AEDs – Automated external defibrillators throughout terminals
• First aid stations – Staffed during operating hours

Ground Transportation Services

• Rental car counters – On-site or connected via shuttle
• Rideshare pickup zones – Designated areas for Uber and Lyft
• Hotel shuttles – Usually free, departing from designated curbs
• Public transit connections – Many airports connect to subway, light rail, or bus networks

Knowing these services exist before you travel helps you take advantage of them. Check your departure airport’s website for specific locations and availability.