Austin-Bergstrom International Airport: Navigating Like a Pro

Airport navigation has gotten complicated with all the terminal expansions and gate changes flying around. As someone who flies through AUS probably four or five times a year visiting friends in Austin, I learned everything there is to know about getting through this uniquely Austin experience. Today, I will share it all with you.

Honestly? It is one of my favorite mid-sized airports. The city vibe carries right into the terminal – live music, good local food, that Keep Austin Weird energy.

Getting Around the Terminal

Probably should have led with this section, honestly. Austin-Bergstrom is basically one terminal – Barbara Jordan Terminal – handling both domestic and international. They have expanded it significantly over the years as Austin exploded in population, but it still feels manageable. That’s what makes regional airports endearing to us frequent flyers — they grow without losing their character.

Check-In Counters

Southwest, American, Delta – all the usual suspects have counters here. Electronic kiosks speed things up if you are not checking bags. International airlines cluster in their own area to the right of the main entrance. Pro tip: check your flight status before leaving for the airport. Saves headaches.

Security Checkpoints

Multiple TSA checkpoints, PreCheck lanes available. Mornings and late afternoons get busy, as you would expect. Once you are through, the concourse opens up and you can explore. Worth taking your time.

Concourse and Gates

The layout is kind of meandering, with art installations everywhere. Feels very Austin – not sterile like most airports. They have clearly put thought into making it actually interesting to walk through instead of just functional.

• Gates 1-15: Eastern section, mostly domestic. Good seating, charging stations throughout.
• Gates 16-25: Middle of the concourse, mix of domestic and some international. Usually the busiest area.
• Gates 26-34: Western end, longer-haul flights. Lounges nearby for those who have access.

Dining and Shopping Options

Dining

This is where AUS really shines. They brought in actual Austin restaurants, not just generic airport chains. Smart move.

• Salt Lick BBQ: Real Texas barbecue. Get the brisket. I have made people late for flights recommending this place. Worth it.
• JuiceLand: If you want something healthy to balance out that barbecue. Fresh juices, smoothies. Guilt management.
• Peach Tortilla: Asian-fusion tacos. Sounds weird, works deliciously. Trust the process.
• Earl Campbell Taco Truck: Quick bites with Texas flavor. Named after the football legend.

Shopping

Decent variety here too:

• Book People: Extension of a beloved local bookstore. Grab something for the flight that’s actually good.
• Authentic Texas: Souvenirs that are not terrible. Texas craftsmanship stuff, not cheap junk.
• Tech on the Go: Forgot your charger? They have got you. Overpriced but necessary.

Additional Services and Amenities

Lounges

Delta Sky Club and American Admirals Club both operate here. Complimentary snacks, Wi-Fi, comfortable seating. Worth it for long layovers if you have access through your credit card. Quiet space is underrated.

Transportation and Parking

Getting out of AUS is pretty straightforward:

• Rental Cars: Avis, Hertz, Enterprise on site. Short shuttle ride from terminal. Well organized.
• Ride Sharing: Uber and Lyft have designated pickup zones. Works smoothly, no confusion.
• Public Transit: Capital Metro buses run downtown. Budget friendly if you do not mind the extra time.

Accessibility and Traveler Assistance

AUS handles accessibility well. Elevators, ramps, designated seating throughout. If you need assistance, contact airport services ahead of time and they will sort it out. Actually helpful staff.

Delays and Airline Support

Travel gets unpredictable. Airlines have service desks for rebooking, and their apps push notifications for changes. Check your phone before panicking. Usually saves time.

Austin-Bergstrom manages to feel like Austin even though it is an airport. Good food, local character, art everywhere. If you have time before your flight, actually explore a bit. It is worth it. Better than staring at your phone for an hour.